Terms & Conditions
The small print for shopping with Thirsty Meeples — who we are, how ordering works, and how we stay in touch.
Who We Are
Thirsty Meeples
Unit 5 Wroslyn Road Industrial Estate
Freeland, Oxfordshire OX29 8HZ
Phone: 01865 244247
Email: hello@thirstymeeples.co.uk
Making a Purchase
Making a purchase could not be easier. Just browse our store and add any items you wish to buy into the shopping cart. After you have finished your selection, click 'checkout' and you will be asked for a few details we need to complete the order.
We accept credit/debit card payment, or payments by PayPal, Apple Pay, Google Pay and SuperPayments.
When confirmation of order is received, this indicates that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order — and hence a contract between us — when we send you an invoice. We include this term to protect us in case a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure the price is acceptable.
Marketing & Emails
By agreeing to our terms and conditions you accept that you have read and understood our privacy policy.
By opting in to receive marketing material from us, you agree to be contacted by us about products relating to you via email. Please note that some emails from third parties are post-purchase transactional emails and are part of the overall order process — these include review request emails and post-purchase "Thank You" emails. If you have opted out of receiving our newsletter emails (the default option during our checkout process) then you will not receive any sale offers or other marketing emails from us.
Reviews
In an effort to maintain and improve our products and service, you will be invited to leave feedback after a purchase — whether we've been awesome or not quite up to scratch. We feel this is an important part of making the customer experience at Thirsty Meeples the best it can be, and for this reason there is not an opt-out for the review invitation.
Incorrect Items
In the rare circumstance you have received an incorrect item, please inform us within 48 hours of receipt and do not use or open the item you have received — so please make sure you check over your product as soon as it arrives.