Security & Privacy
How we keep your payment details safe and treat your personal information — in line with the latest legislation (GDPR).
Payment Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database, only accessible by those authorised with special access rights to such systems, who are required to keep the information confidential.
After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.
What Information We Collect
We do not collect personal information from our users unless that information is necessary. When ordering or registering on our site, as appropriate, we may collect:
- Information submitted in forms — i.e. name, email address, mailing address, contact number.
- A record of correspondence, if you contact us.
- Details of transactions through our site and of the fulfilment of your orders.
- Details of your visits to our site including, but not limited to, traffic data, resources accessed, behaviours and patterns.
You may, however, visit our site anonymously.
What We Use It For
- To personalise your experience on site and better respond to your individual needs.
- To improve our website, based on the information and feedback we receive from you.
- To produce targeted, relevant and personalised adverts on external platforms such as Facebook & Instagram, and to measure the effectiveness of advertising.
- To improve customer service and support.
- To process transactions and deliver your goods.
- To administer a contest, promotion, survey or other site feature.
- To contact you periodically, where you have given us consent to do so.
Some emails from third parties are transactional and part of the overall order process — including review request emails and post-purchase "Thank You" emails. In all of our communication we offer the option to opt in or opt out, and you can unsubscribe at any time via your account's marketing preferences or the unsubscribe link in the footer of any marketing email.
Cookies
Yes, we use cookies — small files that a site transfers to your computer's hard drive through your web browser (if you allow) to recognise your browser and capture and remember certain information.
We use cookies to remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and interaction so we can offer better experiences in future. Third-party service providers who assist us are not permitted to use this information except to help us conduct and improve our business.
This website uses cookies from Google Analytics (depersonalised traffic measurement) and Google AdWords (measuring which adverts led to a purchase — not personally identifiable). You can set your browser to warn you when cookies are sent, or turn cookies off entirely — though some of our services may not function properly if you do.
Disclosure, Retention & Consent
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may release information when we believe it appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Thirsty Meeples may retain customer personal data for periods of time for legal, audit and compliance purposes, to the extent required by applicable laws, ensuring confidentiality and processing it only as necessary for the purpose specified.
Occasionally we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies, and we have no responsibility or liability for their content and activities.
This online privacy policy applies only to information collected through our website and not to information collected offline. By using our site, you consent to our privacy policy. If we decide to change our privacy policy, we will post those changes on this page.